Blogs and Bullets: Breaking Down Social Media

1. Time to Stop Talking About Social Media?

The debates continue about the role of digital technologies and social media in the Arab/North African uprisings. I was lucky enough to be invited to a workshop last week on Blogs and Bullets: Social Media and the Struggle for Political Change and this post is prompted by some of the fascinating things I heard there.

Time was when we were trapped in what Henry Farrell describes as "a seemingly never-ending debate which seemed to have a lot of very grand claims – The Internet Is Leading To Sliced Freedom and Democracy! Noes! It It is The Autocrat’s Best Friend and so on – combined with a near-total dearth of reliable evidence." But some say such arguments are now obsolete; that we all know the real questions are more complicated than that.1

Still, after the pleas for "nuance" have been made,2 we are often left with a weak determinism, a residual belief in "the internet's special power to connect and liberate" (Cory Doctorow in his review of Evgeny Morozov's Net Delusion), and a conviction that "The internet is inherently a force for democracy. That will not necessarily always be true, but it is the case today, given its present architecture and the way that people use the network" (Harvard's John Palfrey in The Economist). If we are to get beyond "duelling anecdotes" we also have to give up these sweeping claims about the special nature of the Internet.

A team centered around George Washington University proposed a framework for analyzing how new and social media affect struggles for political change, breaking down the effects into five separate levels, roughly working outward from the individual:

  1. individual transformation
  2. intergroup relations
  3. collective action
  4. regime policies
  5. external attention

Maybe it's time to do the same on the other side of the "internet and society" question. Maybe we should stop talking about "information and communication technologies" or "the Internet" or "new and social media" as a single constellation of technologies that have key characteristics in common (distinctively participatory, or distinctively intrusive, for example), and that are sufficiently different from other parts of the world that they need to be talked about separately. The Internet is still pretty new, so we tend to look at it as a definable thing, but digital technologies have now become so multifaceted and so enmeshed in other facets of our lives that such a broad brush obscures more than it reveals.

So here is an exploration of what some of the consequences might be, and a rough sketch of how we might break down "new and social media" into more manageable mouthfuls.

2. Giving Up "New Technology" Gerrymandering

"Social media" is often used to mean "media on the Internet", but sometimes people extend the meaning to encompass SMS and MMS messaging even though the networks and protocols are different, as when talking about the 2001 ousting of Philippine president Estrada (>>). During the Arab uprisings, "social media" has been stretched to cover Al Jazeera – a broadcaster – because it draws from YouTube and is commonly accessed over the web in the USA. And Wikileaks is often included in "new media" even though it released its biggest dump of documents to "traditional media". This continual redrawing of the boundaries redefines the category to include whatever is convenient at the time.

Drawing inappropriate boundaries around "new and social media" can also exclude essential elements of a story. A week ago a BBC reporter on the radio described how, within days of seizing control of Benghazi, the Libyan opposition had set up a newspaper and two radio stations alongside a web-based radio station (web story). An approach that focuses on "new media" would have to include the web radio and exclude the other two initiatives, but to do so would misrepresent the message of a sudden flowering of speech. The Internet is just one of many channels, and activists are using all the media at their disposal. Better, perhaps, to avoid drawing the boundary at all.

Forswearing "new and social media" as a category allows us to include the Benghazi radio stations and newspapers, because they are no longer outside some artificial digital boundary. It frees us up to talk separately and distinctly about blogs, SMS, and Facebook without trying to tie them together in some fake unity: each of these media have distinct architectures, different user bases, different governance models; they serve different purposes, have different interfaces to the rest of the world, and are subject to different commercial pressures.

3. Computer Networks and Hierarchies

A second benefit of giving up the term "social media" would be to get rid of outdated analogies between the architecture of the Internet and the nature of the activities that take place on it. We've already seen John Palfrey on that above. Here is a paragraph by Lance Bennett back in 2003:

"The implication here is not that the distributed (multi-hub, or polycentric) structure of the Internet somehow causes contemporary activists to organize in remarkably non-hierarchical, broadly distributed, and flexible networks. Digital media applications can take on a variety of forms, from closed and hierarchical, to open and broadly distributed. Preferences for the latter pattern reflect the social, personal, and political contexts in which many global activists define their mutual relationships".3

That is, anti-hierarchical activists find an accommodating home on the Internet because its network structure maps to their preferred way of organizing themselves.

The shift to Web 2.0 platforms has changed the logical structure of many applications, including the YouTube/Twitter/Facebook trinity,4 to a centralized (single-hub) structure. We continue to speak of networks, but the structure of the human network is no longer mirrored in the structure of the computer communication network. Networks of friends exist only in the cloud of Facebook's servers and SMS messaging has never been carried out on an Internet-style network. There is still much talk of mapping hyperlinks, which form one of the key circulatory systems of the Internet, but the associations of links have been carried over to Facebook friends and to Twitter followers, even though these are beasts of a different sort, living as they do on a single company's private servers.

The commercial Web 2.0 platforms that dominate web traffic are quite different from the archetypal open source software communities (in which copies of the source exist in many places) and even from Wikipedia. They cannot be forked, and we do not get to see the source code for the algorithms that drive them. Using "Wealth of Networks" style logic to discuss how they operate is tempting, but is often inappropriate.

Forswearing "new and social media" would force us to stop making outdated Web 1.0 analogies and inferences about technological structure leading to social structure, even subconciously, and that would be a good thing. If we make ourselves talk about Facebook in particular, rather than social media in general, then it is clear that issues with their terms of service, privacy policies, real-name policies and so on are not details in the big picture of networked technologies but are central to the potential of Facebook as a tool for effecting political change. Given that there are now more active Facebook users (>>) than there were people on the Internet a decade ago (World Bank Development Indicators) this gives those policies their proper level of importance.

4. Inherent Openness

A related benefit would be to get rid of arguments that extrapolate from the inherently open nature of the Internet. It is now over a decade since Lessig's Code and Other Laws of Cyberspace, and the ever-increasing sophistication and reach of Internet governance in the form of licenses, regulations, trade laws, and other legal or commercial restrictions are making the end-to-end principle increasingly irrelevant.

Blog data and some other data is accessible by spidering or subscribing to suitable collections of sites, but with social media the data is privately held, and outsiders must petition to get access to some or all of it.

Forswearing "new and social media" would force us to drop the empty and misleadingly binary talk of "Internet Freedom" and acknowledge the sliding scale of rights and freedoms that govern individual transactions in both the digital and non-digital realms. Peter Grant and Chris Wood's unfairly neglected but excellent 2005 book Blockbusters and Trade Wars made it clear that many issues that were supposedly unique to the Internet would be addressed, country by country, by a toolkit of commercial and trade laws, policies and regulations. Their prediction has been proven true over and over again (see also Goldsmith and Wu's Who Controls the Internet), including Google's rephrasing of Internet censorship as a trade barrier.

Breaking down "social and new media" into smaller categories would also encourage more discussion of the responsibilities of companies wanting to undertake business around the world, such as presenting terms of service in the language of the country of use (Jillian York points out that Facebook's terms of service are currently available in only seven languages). Given how important privacy is under authoritarian regimes, terms of service matter.

5. So What Instead?

Once we give up on the "tendency" and "on average" arguments around digital technologies, the Internet takes its place as one part of the real world, not a separate entity. Such a picture is increasingly correct, and the process would repeat for social media a pattern that has already played out in other areas. In the early 1990's there was much talk of a "new economics" of the Internet, but in the end it turned out that – with a sharpened focus on increasing returns – traditional economics did explain much of the industrial organization of the digital realm. At the same time there was much talk of how the Internet would break down legal barriers, but such barriers have proven surprisingly resilient, and now many Internet cases are argued within the bounds of existing trade, intellectual property, privacy, and other laws. Disputes that seemed to be specific to the digital realm turn out to be (with the exception of net neutrality) about trade law.

What smaller-scale structures would we talk about, if we give up the grand themes of "social media"? Here is a rough sketch of one division.

Internet-based social network platforms
Centralized, commercial, privately-owned and advertising-driven, the YouTwitFace world is obviously one of the big stories of the moment. The cost structure of such businesses make them natural, if maybe short-lived, monopolies. To be repetitious, the story is not just one about "networks"; it's also about the terms of service, privacy policies, and advertising policies of the major platform owners. A focus on the Internet has given a tendency to discuss Facebook (the platform)'s role in the current ferment independent of Facebook (the company), but that's unsupportable (much more here). What accommodations have the owners made with the countries in which they operate?
Mobile Devices
Messaging on a phone in the street is different from looking at a browser while sitting inside, especially in times of political turmoil. It is quite possible that the phone could supplement political activity while the desktop browser could displace it. Mobility makes a difference, and lumping SMS messaging together with blogs just confuses things. On the other hand, the proprietary nature of the phone network means that device manufacturers and network operators can be leaned on to comply with state-driven security demands (ask RIM).
Blogs
Despite Turkey blocking all of blogspot.com, blogging (and especially independent blogging) is architecturally different from social networking platforms. The network of sites is looser, the content more dispersed, the ownership more individual. Blogging plays a different role in political debate and activity to Facebook and other forms of expression.
Multi-channel outlets
Al Jazeera, The Guardian, The New York Times: major media operations that have adapted to the web now operate as multi-channel outlets. Does it make sense to situate The Guardian as traditional media and put the Huffington Post in the new media category? I don't see why, but these outlets that can operate in multiple media surely demand different treatment.
Displaced forms of media
The winner-take-all structure of digital markets means that in any one niche there are relatively few players compared to the number in the diminishing-returns-based physical world. There's no need for separate special-topic reference publications when Wikipedia can be expanded indefinitely, and there are fewer bookshops online than there are offline. The major cultural outlets for many countries are increasingly based on the west coast of the USA as Hollywood is joined by Apple, Amazon, and Netflix. We are losing a diversity of institutions in the move to a digital terrain, and it is worth investigating what impact that loss has.
Circumvention tools
Tools used specifically by activists while carrying out illegal or politically sensitive acts fall into a separate category. Do tools like Tor and the failed Haystack tell us much about social networking and Facebook? I don't think so.

Obviously there are many other divisions possible. My main point is: if there is one shift that forswearing "social media" would produce, it would be to talk less about networks and self-organization and to talk more about institutions (commercial, state, and global), and this seems to me a realistic shift given how the digital world has changed over the last few years.

6. Footnotes

1 Caveat: these sweeping claims have not gone away. They are living happily and prosperously in business schools, in popular books, in op-ed pages, and in the halls of Davos. For sophisticated social scientists the utopians are like an embarrassingly loud friend – you know his [sic] faults but you think he's harmless – but to an outside observer you are both members of the same scary mob hanging around at the corner. Sweeping, deterministic ideas still need to be countered, and countered in kind. But for the moment I'll ignore that part of the real world.

2 You are confusing, he/she is a fence-sitter, I am nuanced.

3 W. Lance Bennett, Communicating Global Activism: Strengths and Vulnerabilities of Networked Politics, in Wim van de Donk, Brian D. Loader, Paul G. Nixon, and Dieter Rucht, eds. Cyberprotest: New Media, Citizens and Social Movements London: Routledge, 2003. (>>)

4 Can we just use YouTwitFace as a shorthand? Please?

HTML generated by org-mode 7.4 in emacs 23

More Egypt, More Facebook

More sceptical, speculative notes on Facebook's role (warning: 4,000 words. If you're really keen but don't like reading online, here is a PDF). 

1 Yes, they used Facebook

I continue to think that the role of digital technologies in the Egyptian rebellion has been overplayed for the reasons I gave a few days ago, but it does look like there is an element of truth to the "Facebook Revolution" story.

Digital technologies get used for many things, but the key job they played in Egypt, at least, seems to be social media. Facebook was clearly the big story;

  • Facebook owned "Fully 42% of the country's Web surfing on January 27, the day before Egypt's main ISPs abruptly severed ties to the Internet." - Threatpost.
  • Facebook was explicitly singled out by leading activist Wael Ghonim:
    • On 60 Minutes: "If there was no social networks, it would have never been sparked. Because the whole thing before the revolution was the most critical thing. Without Facebook, without Twitter, without Google, without YouTube, this would have never happened."
    • And: "I want to meet Mark Zuckerberg one day and thank him… This revolution started on Facebook."
  • Facebook was where Tunisian and Egyptian activists collaborated (New York Times article).
  • Facebook was where the April 6 Movement and the We Are Khaled Said groups formed, (English language versions here and here) which both built and publicised the presence of mass dissent among the urban youth (dissent was already there in some of the labour unions – see Anand Ghopal in Foreign Policy for a survey of the many labour actions over the last few years, including the Mahalla strike that led to the April 6 Movement, and gave it its name).

(thanks to Steve Radman for many of these links)

Why Facebook? In some countries digital activists are looking for special tools to help them communicate in covert ways, but in Egypt there was enough democratic elbow room for activists in the student and labour movements to organize in public – although not without risks. Perhaps because of this slight openness, online activity seems to have crystallized around the relatively public forum of Facebook. Facebook was permitted, and the educated, urban members of the younger generation adopted it and used it to push up against the limits of acceptable dialog.

2 Facebook As Generational Space

Another reason might be that Facebook is still a generational phenomenon (60% of Egypt's Facebook users are under 25 (>>)). It is an environment where youth feel more at home than the older generation and the authorities, at least for now. And like other generational phenomena, it seems that Facebook plays into a sense of identity for students and youth. Ghonim's comments show that some, at least, feel a sense of ownership of this space: it is theirs, not the older generations.

Generational spaces can be both public and private at the same time. The schoolyard is one such space, where (as Iona and Peter Opie documented half a century ago in The Lore and Language of Schoolchildren) a separate culture can persist, out in the open, under the noses of the rest of society.

Other such generational spaces are less physical. Popular music may qualify at various times. The concerts, gatherings, dress, and attitudes built around it are passed from one teenager to another, while (for the most part) adults are clueless as to what is going on.

Like popular music and the schoolyard, Facebook is urban, social, and generational and its inhabitants have a strong sense of ownership of "their" space. Could Facebook's role be similar to that of popular music in earlier protests?

3 Not Since the Sixties…

It pains me to say it, really it does. The "reminiscent of the 1960's" cliche has been used to describe every significant protest in the last 40 years that involves more than five people and a street. But the parallels are too many to ignore, and they emphasize the fact that, despite the technology, Egypt is not a fundamentally different "Revolution 2.0".

Here are some quotations from just one short source: Sean O'Hagan's essay "Everyone to the Barricades", published two years ago in The Guardian.

1968 was "a year in which mass protest erupted across the globe, from Paris to Prague, Mexico City to Madrid, Chicago to London."

O'Hagan quotes Jon Savage on the role that popular music had in amplifying the feelings of a generation:

"Pop music is always incredibly prescient and you can hear an increasing ambition and invention in the pop music made in those years, a sense of limitless possibility, but also of immense frustration and edginess. And then, in 1968, it all exploded into something totally unforeseen. In the five years from the emergence of the Beatles in 1963 to the upheaval of 1968 the economic enfranchisement of a generation turned into mass political action, if not fantasy."

And also this:

"I was completely surprised by 1968,' recalls Francois Cerutti, an old-school Marxist and radical bookstore owner quoted in Kurlansky's book. 'I had an idea of the revolutionary process and it was nothing like this. I saw students building barricades, but these were people who knew nothing of revolution. They were not even political. There was no organisation, no planning.'"

Here is the sudden outbreak, the viral spread from country to country, the rapid politicization of a generation, the seeming spontaneity of protest, that has been so much discussed in Egypt. Here also is the spread of attitudes through a medium that is public, yet generational – popular music in this case, instead of Facebook. These phenomena have been widely credited to the network nature of the Internet and social media, but the parallels are so clear that it seems unlikely that it's the technological features of the Internet that are making the difference – it's a cultural phenomenon that, in this particular incarnation, is revealed in social media.

The same goes for the much-trumpeted leaderless character of the rebellion: in which leaders emerge from the protests, rather than the protests being incited and led by experienced politicians. Here is Paris 1968:

"In just a few weeks, (Daniel) Cohn-Bendit, who was soon to receive a deportation order from the French government for his role in the ferment, had gone from local student activist to an international figurehead for revolution. 'There I was,' he said, 'the leader of a little university, and in three weeks I was famous all over the world as Danny the Red.'"

And the similarities continue. Here is O'Hagan on the international importance of that generation's new technology, television, in spreading ideas and attitudes from country to country.

"We met through television,' Cohn-Bendit later said of his counterparts in other countries. 'We were the first television generation.' Indeed, the radicals had a much better grasp of the galvanising power of television than the politicians they were trying to overthrow. 'A modern revolutionary group headed for the television, not for the factory,' quipped the late Abbie Hoffman, one of the great political pranksters of 1968 who helped provoke a bloody battle between anti-war protesters and the Chicago police force at the Chicago Democratic convention. As the police attacked them, the protesters chanted: 'The whole world is watching!' And, for the first time, it was."

Here is Pierre Bourdieu on the importance of television to protesters:

"Successful demonstrations are not necessarily those which mobilize the greatest number of people, but those which attract the greatest interest among journalists. Exaggerating only slightly, one might say that fifty clever folk who can make a successful 'happening' get five minutes on TV, can have as much political effect as half a million demonstrators."

Egypt's rebellion, while of course it is unique, is not a new type of rebellion. There are parallels to other rebellions, including the use of cultural space where the ideas and dreams of a generation could be shared in a semi-public fashion, and the use of new media technology to spread the word to a wider public.

4 Is Egypt a Velvet Revolution?

So the Egyptian uprising is not that unique after all. (It's obvious, I hope, that this does nothing to detract from the heroism, creativity, and bravery of those involved). It's not just the student-led riots of 1968; there are similarities to other recent uprisings too, such as the series of "Velvet Revolutions" that spread through Eastern Europe in 1989. Again, let's just look at one source to see what the parallels are. How about Timothy Garton Ash in the New York Review of Books, December 3, 2009? His essay is titled Velvet Revolution: The Prospects.

Garton Ash highlights the differences between the "velvet revolutions" (VR) and earlier revolutions:

an ideal type of 1989-style revolution, VR, might be contrasted with an ideal type of 1789-style revolution, as further developed in the Russian Revolution of 1917 and Mao’s Chinese revolution. The 1789 ideal type is violent, utopian, professedly class-based, and characterized by a progressive radicalization, culminating in terror. A revolution is not a dinner party, Mao Zedong famously observed…

The 1989 ideal type, by contrast, is nonviolent, anti-utopian, based not on a single class but on broad social coalitions, and characterized by the application of mass social pressure—”people power”—to bring the current powerholders to negotiate. It culminates not in terror but in compromise. If the totem of 1789-type revolution is the guillotine, that of 1989 is the round table.

Egypt is clearly in the tradition of the velvet revolutions. The social coalition covers labour, student, and religious groups, and the current uneasy phase of negotiation with the armed forces (as opposed to installing a new leader) is characteristic of the type. Like all the "velvet revolutions", the Egypt uprising is more of a stand against something (Mubarak; corruption; the unfairness of widespread unemployment and high food prices) than for something. Garton Ash writes that

"François Furet, the historiographer of the French Revolution, doubted if the velvet revolutions of 1989 should properly be called 'revolutions' at all, since they produced 'not a single new idea.'"

What is happening in Egypt seems more of a rebellion than a revolution (A rebel, as Camus said, is "someone who says no" (pronoun updated), and this seems to describe the Egyptian protesters.) It has no program beyond the removal of the present system and leadership.

The ending of a protest in compromise is also in the tradition of velvet revolutions. Here is Garton Ash again:

"Exit prospects for the ruling elites are critical. Instead of losing their heads on the guillotine, or ending up hanging from lampposts, transition-ready members of an ancien régime, from a president such as F.W. de Klerk all the way down to local apparatchiks and secret policemen, see a bearable, even a rosier future for themselves under a new dispensation."

And the Eastern European uprisings were not the first of this type:

"Semantically, the Czechoslovak revolution may have been the first to be called “velvet,” but Central Europe in 1989 did not spirit this model out of the ether. Relevant earlier history includes not just Central Europe’s own learning process through the failed emancipation attempts of 1953 (East Germany), 1956 (Hungary), 1968 (Czechoslovakia), 1970–1971 and 1980–1981 (Poland), but also the mobilization to unseat General Pinochet in Chile, where the 1988 plebiscite preceded Central Europe’s 1989; the toppling of the Marcoses in the Philippines in 1983–1986, which gave us the wonderful Filipino-English term “people power”; and the “revolution of the carnations” in Portugal in 1974–1975, arguably the first “velvet revolution” in postwar Europe; and all the way back to the seminal example of Gandhi in India."

So the nature, dynamics and course of the Egyptian uprising has clear precendents. Yes, the activists used Facebook and other tools, because that's where the people are and because that is the medium characteristic of the time and place. But the Internet has not leant a new character to the uprising.

5 Does it Matter?

Does it matter whether Facebook is a cultural event (like pop music) or a technology? Yes it does.

Popular music and youth culture has always existed in a state of tension between a mainstream, corporate, profit-oriented industry and a more independent avant garde culture. The tension, and the music, needs to be continually renewed, as each generation rejects the mainstream music of its forebears to create new sounds and events of its own.

If Facebook is a technology that delivers democracy, then we can trust it: more of it can only lead to more democracy. But if Facebook is a cultural phenomenon, then its meaning and role will change as it becomes mainstream – we need to treat it like we treat the record companies, the mainstream media, and our phone companies. Necessary, but not to be trusted.

A difference in the case of Egypt is that while major record companies may have been large commercial organizations, there were at least several of them. The tendency of information technologies to lead to monopoly (see Tim Wu's latest book) means that there's only one Facebook, so there is more confusion between Facebook (the place where people meet) and Facebook (the corporation that owns it). But Facebook The Company is a record label, not a musician. It is not surprising to see the poor response of Facebook to the needs of Egyptian protesters:

"Simon Axten, of Facebook's public policy team, said today that the 'real name culture' was an essential element of the social networking platform. However, the policy has also been blamed for making it easy for oppressive regimes to roll up networks of dissidents who use Facebook to communicate." – Joe Fay, The Register, Feb 8, 2011. (>>)

Or Alexis Madrigal, "The Inside Story of How Facebook Responded to Tunisian Hacks", Jan 24, 2011 in The Atlantic (>>):

"We get requests all the time in a few different contexts where people would like to impersonate someone else. Police wanting to go undercover or human rights activists, say," [Facebook's Chief Security Officer Joe] Sullivan said. "And we, just based on our core mission and core product, don't want to allow that. That's just not what Facebook is. Facebook is a place where people connect with real people in their lives using their real identities."

If your needs don't match Facebook's "core product", you're out of luck.

6 Social Movements: Loving and Hating the Media

The media has always been of central importance for social movements, and activists have always strived to exploit the media of their day in whatever ways they can. At the same time, social movements have never really trusted the media, particularly mainstream media. No one wants to think the mainstream media is on their side. No one trusts it; but everyone looks to it. The relationship between movements and media – particularly mainstream media – has always been fractious and dysfunctional: they need each other, but can't get along together.

Identifying with the creative artist while deploring the actions of the major record labels has been a balancing act for music fans and musicions for decades. Popular music is an exploitative, crass and commercialized industry – but it is also an authentic reflection of young people's artistry. Youth love it and are cynical about it, simultaneously.

So too television. The one-way, broadcast, non-participatory, corporate medium that digital types love to hate, and yet one that can be actively employed by savvy youth and one that is of obvious importance to social movements.

Political protests are, as Bourdieu argues, almost always symbolic acts. Some few are directly aimed at damaging infrastructure, but most often the intended damage is to the credibility of the opponent. Gandhi's Salt March, Martin Luther King's rallies, the Aldermaston marches, Buddhist monk self-immolation, Provisional IRA hunger strikes, and so on are all symbolic. Even confrontational acts such as the Paris 1968 barricades or the Sandinista raid on the Nicaraguan parliament are more aimed at provoking the public than at crippling the state. And a successful symbolic protest is designed with the medium of the day in mind. It is easy to think "without Facebook, how would they publicise their actions?" but there are many ways.

Consider Gandhi (as seen through the lens of a mainstream film, relayed by a friend to me over the phone, and written up on a blog): "A defining moment in the movie "Gandhi" was when Martin Sheen, in the role of an American journalist reports over phone the moral high ground Indians captured in a spectacular display of non-violent resistance at Dharasana Salt Works, May 21, 1930. He yells over phone "Whatever moral ascendancy the West held was lost today. India is free – for she has taken all that steel and cruelty can give, and she has neither cringed or retreated." (LinkWikipedia article about Dharasana Satyagraha)

Skilled activists design their actions to exploit the media they have at hand, and adapt to new circumstances. A trivial or uninteresting act will attract little attention, no matter what medium conveys it. A dramatic, costly act (see Abbie Hoffmann, above) will provoke interest even through a corporate-controlled, broadcast medium. Demonstrations take place in public squares, not sidestreets. Gandhi's Salt March progressed from town to town so that word of mouth could build support, day by day.

The attitude of many activists to the Internet seems to be different. Some not only work with what they have, but also see the medium itself as an inherently progressive tool. Many identify as much with the medium as with the cause, describing themselves as "digital activists" rather than activists with a particular end in mind. But the Internet is mainstream now, and Facebook is part owned by Goldman Sachs and has an estimated market value twice as big as Monsanto. It is mainstream. It is commercial. It is not on anyone's side but its own, and activists need to remember that. It is time to recover the dysfunctional relationship that activists had always have with the media, including social media.

7 Reinstating the Dysfunctional Relationship with Media

Fortunately, the sound of discontent is becoming more widespread among digital citizens. Here are a few examples that typify the kind of relationship we need to re-establish.

Adrian Chen, Gawker, "Why Facebook Should Do More to Help Egypt’s Protesters", Feb 5, 2011 (>>):

Everybody's talking about the massive Facebook groups that helped spark the uprising, but few remember the headaches Facebook has given these groups. Just four months ago, for example, one of the most popular Egyptian Facebook protest groups, We Are All Khaled Said, was deactivated abruptly because its administrators had registered their accounts under pseudonyms to protect themselves from the Mubarak regime. After much (virtual) protest, the 300,000-member group was reinstated, and its young members helped form the vanguard of the current uprising.

In many ways, Facebook has made itself actively hostile to those who would organize against a repressive regime or advance an unpopular idea. Most problematic is the policy that bans pseudonyms. Facebook defends the policy by saying their service is about "real people making real-world connections." But what if the real world is full of secret police looking to crack down on dissent, or snooping bosses who might be supportive of a regime? Harvard Internet freedom expert Jillian C York calls the real identity policy "ludicrously out of touch."

And Facebook's notoriously wonky account deactivation system means that activists can find themselves deleted from the site at crucial moments, with little recourse. In 2007, Facebook permanently deactivated the account of the administrator of another important protest group, The April 6 Youth Movement, because its automatic filter thought he was a spammer; he was actually just furiously organizing protests with other members. Many other activists have been muzzled by Facebook's deactivation system, simply for voicing controversial opinions.

Jillian York, "Facebook and Identification: Caught in a Lie?", Blog Post Jan 19, 2011. >>

Jillian York, "Policing Content in the Quasi-Public Sphere", >>

Jillian York, "Facebook for Activists". >>

Zeynep Tufecki, "Facebook: The Privatization of our Privates and Life in the Company Town", May 14, 2010, Technosociology blog. >>

The correct analogy to the current situation would be if tenants had no rights to privacy in their homes because they happen to be renting the walls and doors. This week, you are allowed to close the door but, oops, we changed the terms-of-service. No more closed doors! You had locks last week but we don’t allow them as of this week. Sorry for the misunderstanding.

Every society has “commons” – shared infrastructure that makes it possible for the society as a whole to function. Internet is now a part of that commons in general and many social applications such as Facebook are part of the “social commons.” That is why Facebook, the corporation, is so valuable and people who own it are very rich. It would not be wise of them to ignore that fact.

danah boyd, "Facebook is a Utility; Utilities Get Regulated":

Yesterday, I ranted about Facebook and “radical transparency." Lots of people wrote to thank me for saying what I said. And so I looked many of them up. Most were on Facebook. I wrote back to some, asking why they were still on Facebook if they disagreed with where the company was going. The narrative was consistent: they felt as though the needed to be there. For work, for personal reasons, because they got to connect with someone there that they couldn’t connect with elsewhere. Nancy Baym did a phenomenal job of explaining this dynamic in her post on Thursday: “Why, despite myself, I am not leaving Facebook. Yet.”

Tunisian activist Sami Ben Gharbia: samibengharbia.com blog post, Sept 17, 2010

"This piece stems thus from a major assumption that the U.S. official and corporate involvement in the Internet Freedom movement is harmful for that same freedom."

These are healthy attitudes to have. Activists have always needed to be both in and against the media. Artists have always had a dysfunctional relationship with the industry that manages them. It's time digital activists took on the same dysfunctional relationship with commercial social media companies, and it's good to see that some of them are.

8 In Conclusion

Facebook, the social networking site, has clearly played an important part in Egypt's protests. But it's played a role as a cultural space for a generation, not as a distinctive technology. If Facebook wasn't there, some other medium may well have played the same cultural role, as has happened in the past (the global rash of student protests in 1968, the velvet revolutions).

In the same way that protesters of previous generations used whatever media they had at hand to carry their message, acting both alongside and against the media in many cases, so today's social movements need to both use their advantage with new media, while retaining a healthy scepticism about the commercial nature of the medium itself.

It's fine for a generation to feel ownership of their cultural space, in the same way that other generations have felt ownership of popular music. But they need to keep a clear distinction between what it is they like and the corporation that provides it. Just as youth culture has always had a love-hate role with the music industry, so today's youth need to develop a healthy scepticism – make that cynicism – about the owners of their generational space.

HTML generated by org-mode 7.4 in emacs 23

Egypt: Debunking the Twitter-debunker-debunkers

Ryan Shaw, in the comments, points to Aaron Bady, who points to Jay Rosen.

Jay Rosen and Aaron Bady dislike simplistic "debunking" articles that caricature claims about the role of the Internet and social media in Egypt and Tunisia. Jay Rosen identifies a genre of "Twitter Can't Topple Dictators" articles, and says they have six qualities:

  1. Nameless fools are staking maximalist claims.
  2. No links we can use to check the context of those claims.
  3. The masses of deluded people make an appearance so they can be ridiculed.
  4. Bizarre ideas get refuted with a straight face.
  5. Spurious historicity.
  6. The really hard questions are skirted

Aaron Bady's version of Rosen’s argument is this: "it is a fantasy of a particular kind of credulousness, which is then so soberly refuted (by sober debunkers) that the overriding impression left for the audience is only of the performance of seriousness itself, and of the credulous enthusiasm which has been dismissed."

Both have written much better stuff (well, Aaron Bady at least – I confess I'm no fan of Jay Rosen's style) so here's a suggestion to get them back on the wagon: If you are going to start a list with a complaint about "maximalist claims" and a plea to address the "hard questions", don't  hunt for the an extreme case, label it a "genre-defining classic", and tar a wide range of articles with the same brush  of "wildly overdrawn claims", "weaselly question marks", and "derisive debunking".

Shorter: don't use a caricature to combat a caricature.

Even shorter: Pot, meet kettle.

Update: Omri Ceron does a better job here.

Egypt’s “Facebook Revolution”: Looking Under the Lamp Post?

The "Facebook Revolution" narrative of the Egyptian rebellion is everywhere.
A few examples: Jared Cohen calls digital media an "accelerant" (>>); Don Tapscott (>>) writes that the protests are "Enabled by social media"; Fox News says that Facebook has "Turned Our Entire World Upside Down: Right before our eyes we see Facebook's effects" (>>); Micah Sifry writes at CNN that "Without the relatively free arena of online social networking sites and tools like Facebook, Twitter and YouTube, young Egyptians like Ghonim could not have built the resilient and creative force that finally toppled Hosni Mubarak." (>>)

Most compellingly, here is high profile Egyptian activist Wael Ghonim:

I want to meet Mark Zuckerberg one day and thank him… I'm talking on behalf of Egypt. This revolution started online. This revolution started on Facebook. This revolution started in June 2010 when hundreds of thousands of Egyptians started collaborating content. We would post a video on Facebook that would be shared by 60,000 people on their walls within a few hours. I always said that if you want to liberate a society just give them the Internet. If you want to have a free society just give them the Internet." (>>)

and also: "This is the revolution of the youth of the internet, and now the revolution of all Egyptians."

Narratives matter. We use them to make sense of the world, and we use that understanding to make decisions. Narrative is "the simple order that consists in being able to say: 'When that had happened, then this happened.' We like the illusions of this sequence, its acceptable appearance of causality: it has the look of necessity." (Frank Kermode, "The Sense of an Ending", p127.)

So is the Egyptian rebellion a "Facebook Revolution"? There are reasons to think the narrative is exaggerated…

The easiest people to talk to

Most obviously, it is much easier to talk to English speaking participants than non-English speakers. English speakers are far more likely to be part of the one-fifth or so of the country that has access to the Internet. (World Bank Development Indicators). And it is easy to contact people over the Internet, so we hear from people who are on the Internet. It is easy to follow Twitter feeds, so we hear Egyptian tweets.

The easiest story to tell

It isn't just the sources, though. The Facebook Revolution narrative is an interesting story to tell to a contemporary Western audience. For us, a story built around the familiar yet novel world of Facebook and social media is an easy way into the Egyptian rebellion. How many of us know much about the specifics of Egypt's history, its recent past, or the economic sources of discontent? It is a much quicker and lighter story to say "look at the Facebook page." We can even go and look at it ourselves (>>). Talking about strikes is more likely to lose an audience.

So every time prominent activist Wael Ghonim is mentioned, he is described as a "Google executive Wael Ghonim" even though he has explicitly said that "Google has nothing to do with this" (>>). Do we hear the employer of any of the other leaders? April 6 Movement founders Asmaa Mahfouz, Ahmed Maher and Ahmed Salah are commonly described as "activists". It is possible to track down Maher's occupation as a "civil engineer", but with no employer. The discrepancy is glaring, and so Google gets to be associated with the uprising, adding to the digital tone of the story.

Underreported players

As people look back for the roots of the rebellion, the April 6 Movement and the We Are Khaled Said Facebook page have received much of the attention. But there are other strands that fed into the protests. The April 6 Movement was created to commemorate an industrial strike, after all, at a textile factory. There have been more than 3,000 separate labour protests in Egypt since 2004 according to a report by the AFL-CIO. The Kefaya movement is considered by some experts to be a central organizer of the January 25 protests, along with Mohamed ElBaradei's organization (two-minute video with Samer Shehata).

Self-Organization?

The technological narrative has also been used to describe the rebellion as "leaderless" and "self-organizing" (see a claim for this by Wikinomics' Don Tapscott here, and an illuminating analysis of the question by sociologist Zeynep Tufekci here). Tapscott takes a strong form of the argument: "Just as people can self-organize to contribute to Wikipedia, the computer operating system Linux, or the world’s biggest library of video content, they can participate in social change and coalesce into revolutionary movements as never before."

(Aside: Does anyone else find the language of "self-organization" insulting to the protesters? It slides too easily into this kind of thing: "much in the same way that slime mould coalesces in a forest and moves towards an emergent common 'goal,' so too do simple-message-connected crowds of people coalesce to move towards a common, emergent goal without the overt direction of an explicit leader." So brave protesters are like slime mould? Really?)

But of course coordination and leadership is not necessarily going to be obvious to Western eyes. As David Kirkpatrick writes in the New York Times: "They are the young professionals, mostly doctors and lawyers, who touched off and then guided the revolt shaking Egypt, members of the Facebook generation who have remained mostly faceless — very deliberately so, given the threat of arrest or abduction by the secret police."

Some organizing was kept off Facebook on purpose, and so received little attention – like these flyers that Jodi Dean points to. As she says, even Lenin – not exactly known as a networky kind of bloke – agreed that "mass movement and 'professional revolutionaries' are not alternative organizational forms. Each is necessary".

Another counterpoint to this "leaderless protest" story is a fascinating Wall-Street Journal article by Charles Levinson and Margaret Croker, who tell a story (The Secret Rally that Sparked an Uprising) about clandestine meetings of small groups of organizers outwitting the efforts of the police to follow what's going on. Of course, getting such a story requires a lot of interviewing and building of confidence.

But there is a kernel…

So yes, I do think the Facebook Revolution narrative is overstated, and that the Egyptian rebellion marks much less of a break from previous revolts than the language of "Revolution 2.0" suggests. I agree with this article in TechCrunch (of all places) that "People, not Things, are the Tools of Revolution". But there is a kernel of truth there, I do admit. Ghosim's quotation at the top of the page is a clear indicator that some young Egyptians feel a sense of identity with Facebook and the Internet: that it is their generation's culture, not their parents and not the authorities. But that's for another time.

Late-Night Thoughts Against Reductionism

I just read Cosma Shalizi's Must Macroeconomic Theories Have Microfoundations? Like most good scientists, he is obviously partial to reductionism: the idea that you understand a complex thing in terms of its constituent parts. Big things are made of little things, and those little things are simpler and more basic than the big. So he says: "Obviously, macroeconomic phenomena are the aggregated (or, if you like, the emergent) consequences of microeconomic interactions. What else could they be? Analogously, the macroscopic physical properties of condensed matter all ultimately emerge from molecular interactions."

Up until a couple of years ago I would have agreed with Cosma, but now I don't. I am not sure I can articulate why, but let's have a go at it anyway.

Materialism and Reductionism

Let's get a couple of things out of the way. First, I've not gone all mystical. I'm as strict a materialist as anyone. I think I am anyway. But materialism is not the same as reductionism.

And second, I have no problem with reductionism in the physical sciences. I'll happily put my hand on my heart and recite after Dirac that, with the discovery of quantum mechanics "the underlying physical laws necessary for the mathematical theory of … the whole of chemistry are thus completely known, and the difficulty is only that the exact application of these laws leads to equations much too complicated to be soluble.”

But when it comes to social and even biological sciences things are different, and they are different because of evolution and because of people. So I can't agree with psychologists who think the key to understanding human behaviour lies in the neurochemistry of our brains – because where else could it be? – or with reductionist economists believe that "in the end" the behaviour of society can be explained in terms of the behaviour of the human individuals that comprise it, because what else is society, fundamentally, but a collection of individuals?

Evolution

Are evolutionary explanations reductionist? Cosma says yes, but Jon Elster (in Explaining Social Behavior), says no. They provide explanations, but whereas reductionist explanations are also causal ("we explain an event by citing its cause. Causes precede their effects in time." [p271]), evolutionary explanations work in terms of consequences. Sure, mutation happens at the microscopic level, but selection is determined by how the mutated organism fits into the bigger world.

How to explain the stripes of a zebra? They help their bearer to survive by making it difficult for a predator to pick him or her out from a herd of similarly striped animals. As Richard Dawkins explains beautifully in The Extended Phenotype, we can explain the dam of a beaver as a genetic adaptation to its surroundings. So if a reductionist would say "Obviously, animal behaviour (macroscopic) is the consequence of its genetic and cellular makeup (microscopic). What else could it be?" you could say "it's the consequence of its environment too." No forests and lakes, no beaver dams.

Now forests are composed of trees are composed of cells are composed of molecules, so there is a microscopic aspect to the environment too, of course. That's materialism. But which came first, the dam-building genetic mutation or the logs to build with? To privilege one over the other is to miss the whole melody of the explanation. The closer we look, the more we want to know about the genes, but the more we want to know about the environment too: its history, its fluctuations, its other inhabitants. Evolutionary explanations lead outwards as well as inwards, and to me that makes them not reductionist.

Neurons, shaped by galaxies

There's more to social science explanations than evolution.

Many non-scientists have a reaction against reductionist explanations of human behaviour, as if they somehow diminish us, reducing us to nothing more than a pile of cells. As an ex-scientist myself I have had little sympathy with this attitude, but recently I've found myself thinking that there is something to it. Not the diminishment part–there's nothing wrong with being a pile of cells–but that it does miss an equally essential part of the puzzle. It may be old hat to you, but for me it's been novel.

Earlier this year, photons from a star that exploded when the universe was young finally reached NASA's orbiting "Swift" telescope after an uninterrupted journey of 13.1 billion years, according to the New Scientist. The exploding star was the most distant and hence most ancient object that humans have so far detected.

When the photons collided with the telescope, Swift's signal processing equipment transmitted a record of the event to earth, and "within an hour, astronomers began training ground-based telescopes on the same patch of sky to study the burst's infrared afterglow". Soon after, Neil Gehrels of NASA's Goddard Space Flight Center was giving a press conference, and a few days later Rachel Courtland of the New Scientist spent her day writing up an account of the event, dubbed GRB 090423 (Gamma Ray Burst on April 23, 2009).

To say this another way, an explosion that took place 13 billion years ago produced, through a cascade of intermediaries, a change in the movement of certain particles belonging to the 21st century bodies and clothes of astronomers and journalists. To understand, even in principle, the motion of Mr. Gehrel's particles in April 2009 we must take account of photons from an explosion that took place near the beginning of time.

But that's not all.

It was only because 21st century astronomers and cosmologists understand the laws of physics that the photon impact was understood to be important and the press conference was held. If 21st-century mathematics and physics (the subjects themselves) did not "exist" then the motion of Mr. Gehrel's particles would have been different. 21st century mathematics is an abstract thing: it is not made of particles. If the photons had come from a nearer source the results would have been quite different because the implications of those particles' frequencies at that time and angle would not have been interesting enough for a press conference.

The same goes for the Ms. Courtland's particles. Without the language we use, without a commercial media, an audience for the story, and countless other institutions of society, the neurons in Ms. Courtland's brain would have been firing in quite a different set of patterns on April 27. The motion of the particles that comprise Ms. Courtland and Mr. Gehrel was the result of physics and also the result of culture.

The reductionist program seeks to explain personality in terms of neurons, and neurons in terms of molecules, but here the tables are turned. To explain the motion of these atoms, we need to involve the neurons of the Courtland and Gehrel brains, and to explain the activity of those neurons we need to include language, society, and an ancient event from the beginning of time. And there is nothing to say that one of these sequences of causation is more basic or more fundamental than the other.

Yes, we can say that "in the end" our behaviour is explained by our cells and our cells are explained by our atoms. But that is one perspective among many, and not a privileged one. "In the end", the motions of atoms are determined by the properties of our culture and the "existence" of non-material structures such as mathematics, physics (the body of knowledge), and language.

Determinism

Let me get a bit more romantic. The theoretical physicists, in their search for a theory of everything, claim to be making progress. But every step they take moves us further and further from any notion of a deterministic universe. How? Again, nothing profound or mysterious. If we demand of a deterministic worldview a weak notion of convergence – that the closer we get to the theory, the closer we get to an understanding, even "in principle", of the problems it purports to explain. Maybe fundamental physics fails this test.

How much of the universe do we need to include in our description to "explain" a particular event? Hundreds of years ago one could have said that if Ms. Courtland's ancestor had spent her day one way rather than another, we would only have to look in the circumstances of her immediate environment to understand why. But as we humans have discovered more about the universe and our place in it, so our understanding couples us to events that are more and more distant in space and in time, and we need to include more of the universe in any explanation of events. To explain Galileo's actions we needed to include the motion of the solar system. To explain Edmund Halley's actions we need to understand the motion of a distant comet. And so on. And the more of physics we understand, the more of the universe we need to explain the movements of our particles. There are events that took place even earlier than GRB 090423 that have not yet affected the motion of particles on earth, but which will do in the future as we develop ways to detect them.

There is no convergence here, and any argument that "in the end" we are just made up of nuclei and electrons has nothing more fundamental to it that the reverse claim, that the motions of nuclei and electrons are "in the end" determined by the remainder of the universe, by the properties of abstract cultural constructs such as language and media.

Individuality

You can make the same reversal for claims that society must be understood in terms of individuals (or macro-economics in terms of micro). There's probably nothing new here for many in the social sciences and humanities, but it's new for me.

It is tempting to think that society is composed of individuals because we feel ourselves to be such an individual, with a separate and independent existence. We have stood, each of us, outside on a frost-covered night and looked up at the universe and felt the sense of insignificance in the face of that emptiness. But along with that rush of insight we feel an affirmation of our existence. However small we are, however indifferent the universe may be, we exist. Even if we agree with Samuel Beckett that "they give birth astride of a grave, the light gleams an instant, then it's night once more", at least it seems, at such moments, that our light does gleam for that instant.

A reductionist worldview gives credence to the idea of an isolated, self-contained individual because it sees individuals as the sum of their smaller parts. But this sense of individual, isolated, self-contained wholeness is illusion.

What is a person without language? If we had no language we would not be "individuals" in the same sense we feel on those nights. A two-year old who stares at the universe feels no awe because they have little sense of self and little understanding of what they are seeing, and our own individuality, our own consciousness, only emerges from that understanding and the culture that produces it. Daniel Dennett quotes Helen Keller on her life before the learned to communicate: "Before my teacher came to me, I did not know that I am. I lived in a world that was a no-world. I cannot hope to describe adequately that unconscious, yet conscious time of nothingness… Since I had no power of thought, I did not compare one mental state with another". If consciousness is, as Dennett claims, the "centre of narrative gravity" – the insubstantial eye in the middle of our storm of experiences and stories, then without language – without culture – there can be no such thing as an individual person. Society may be made of individuals, but individuals are equally made of society.

Adopting an evolutionary worldview, as opposed to a reductionist one, makes us as individuals simultaneously more and less significant. More significant because our cultural constructs become shapers of the universe no less than the laws of physics that we seek to uncover; less significant because our very individuality is an illusion, contingent on the culture from which we spring.

Update

Cosma Shalizi has updated his post with a response to this one (here), and some interesting links. Unfortunately today has been too busy for me to re-respond.

The Closing of Generation X

Digital and local culture,
with the beat of Hiawatha.

On December twenty-eighth I
heard that Generation X will
close its doors and that, beginning
New Year's Day they would be selling
off their films. The old and mainstream,
horror and alternative and
more will go until the doors are
shut for good on Valen-tine's Day.
Rental shops are on the way out,
but this exit has been met with
disappointment and dismay that
is surprising for a small and
local video store. Which
makes me think I do not get the
way that culture works. So maybe
you can help me out perhaps?
+     +    +
When I read of culture and its
changes, mostly I am reading
algo-rithmic-ally based thoughts
written by the digerati,
based on abstract concepts such as
filters, networks, and gate-keepers.
Coasian transaction costs and
read/write culture fill the pages.
Yet these concepts miss the very
things that Generation X brought
to the town of Waterloo for
sixteen years of offbeat culture.
If you read the digerati
you will read of publishers and
outlets (video and book and
music too) as "gatekeepers" whose
job it is to filter out the
works that do not make the grade to
be considered part of "culture".
Internet-based artists have no
need for such an institution;
middle-men will fade away as
now the artists reach directly
to their global audiences.
Well, good luck with that if you have
neither name nor luck to help you.
Yes it's true that clouds can store all
yours and mine and everyone's art,
yet with no one who curates it
it will sit upon its disk drive,
left unnoticed by the public.
Democratized? I do not think so.
+     +    +
"Gatekeeper" just does not capture
what it is that independent
stores can bring to local landscapes.
Certainly it does no justice
to the complex role that Gen-X
played in Waterloo for years now.
Movies are the formal product,
but community is there too.
When will Netflix organize a
zombie walk on uptown streets or
sponsor The TriCity Roller
Girls (a flat-track roller derby team)?
When will iTunes hand out dog treats,
welcome pets into the store, or
join with next-door coffee shop to
raise some money for a goat?
Amazon will never help to
run a standup festival, or
carve a space for LGBT
films (and also TV series).
Nor will Googlers ever be as
cool as staff who know their subject,
finding just the film you mean when
hazy recollections are the most you
can recount about some movie.
Concerts, lectures, workshops, protests
posted on the notice board, and
funky buttons at the counter, next to
"Theme of Week" films (where else would you
find "The Missing Limb" for that one?)
And I'm sure there's more I'm missing.
Film enthusiasts, I know, would
see it as a place to gather:
now where will they meet each other?
+     +    +
"Gatekeeper" suggests a barrier
keeping out what wants to come in.
But the truth is much more friendly;
"Gard'ner" is a better title
for the independent stores who
foster culture in their cities.
Tending a community of
artists, readers, watchers, fans is
more involved than HTML.
I was speaking to a drummer
in a local indie band, who told
me that the music scene still
has the big stars (they will
always be here) and that there are
many smaller acts who find their
way to play at bars and clubs; but
what is missing is the middle -
bands go viral or they wither.
In the book world it's the same: the
midlist author is the one who
finds they can no longer reach a
public focused on the moment.
Large fixed costs and network effects
lend themselves to tournaments where
winners take all, most take little.
Better hope you win the sweepstakes!
It's those modest institutions
which it's easy to forget, who
bridge the gap from hobbyist to
artist, author, movie maker.
Here's one fact that makes a difference:
Gen X had a point of view, and
so do most small institutions.
Why? Because their owners give a
damn and that's the thing that matters.
Algorithms do not capture
how a healthy culture functions.
Filters cannot yield the richness
of the unexpected finding.
At its heart, community is
what gives art and culture strength to
find its feet and make itself heard.
Platforms for participation
do not make much diff'rence to that.
+     +    +
Many here like me will miss our
Generation X, but still I
understand why owner Mike has
said it's time for him to move on.
Nothing lasts for ever, does it?
Let us hope that there are others
who can take another step and
start up something new and diff'rent.
(And at least I'll get more work done!)